Privacy Policy

This Privacy Policy explains how DRGM LLC ("DRGM", "we", "us") collects, uses, and protects information when you use the Scanalo mobile application (the "App") and this website. By using the App, you agree to this policy.

1. Information we collect

• Camera. The App requests access to your camera solely to read product barcodes. Barcode detection happens on your device; we do not store or upload camera images.
• Barcode lookups. When you scan a product, the barcode number is sent to our servers to retrieve that product's nutrition and ingredient information.
• Scan history and favorites. The products you scan and save are stored so you can view and compare them later. If you have an account, this history is linked to it so it syncs across your devices.
• Dietary preferences. If you choose to set them, we store preferences such as ingredients you want to avoid or dietary goals, so the App can personalize alerts. Providing these is optional. We do not use them for advertising and do not share them with third parties for their own purposes.
• Account information. If you create an account, we collect your email address and basic profile information you provide (for example, through Sign in with Apple).
• Purchases. In-app purchases and subscriptions are processed by Apple. We receive confirmation of your purchase status but never your payment card details.
• Diagnostics. We may collect anonymous crash reports and performance data to fix bugs and improve stability.
• Support communications. If you contact us, we keep the messages and information you send so we can help you.

2. How we use information

• To provide, maintain, and improve the App's features;
• To process and verify purchases and subscriptions;
• To respond to support requests and communicate with you about the App;
• To detect, prevent, and address technical issues, fraud, or abuse;
• To comply with legal obligations.

3. What we don't do

We do not sell your personal information. We do not use your scan history or dietary preferences for advertising, we do not share them with data brokers, insurers, or employers, and we do not track you across apps or websites owned by other companies. Scanalo does not access Apple Health data.

4. Sharing

We share information only with service providers that help us operate the App (such as cloud hosting and crash reporting), under agreements that require them to protect your data and use it only on our behalf; when required by law; or in connection with a merger, acquisition, or sale of assets, in which case you will be notified.

5. Data retention and deletion

We keep your information only as long as needed to provide the App or as required by law. You can clear your scan history and preferences at any time within the App. You can delete your account and all associated data from the App's settings, or by emailing contact@drgmsoftware.com. We complete deletion requests within 30 days.

6. Security

We use industry-standard safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, but we work hard to protect your data.

7. Your rights

Depending on where you live (for example, California or the European Union), you may have the right to access, correct, delete, or export your personal information, and to object to certain processing. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

8. Children's privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and change the "Last updated" date above.

10. Contact us

DRGM LLC
1603 Capitol Ave Ste 415, PMB 588210
Cheyenne, WY 82001-4562, United States
Email: contact@drgmsoftware.com
Phone: (844) 418-3784